topic Re: Equipment not working in Sky+

Equipment not working

Mstratford — Mon, 05 Oct 2026 19:13:25 GMT

Need to book engineer having to up plug twice a day paying a lot of money a month very disappointed can't speak to advise

Re: Equipment not working

GD1 — Mon, 05 Oct 2026 19:18:47 GMT

@Mstratford Sky+HJD where you have posted, does not have any engineer support as it is no longer supported by Sky.

Do you have Sky+HD?

Re: Equipment not working

Daniel0210 — Mon, 05 Oct 2026 19:18:57 GMT

@Mstratford
If you are new to the forum or this is your first post then welcome to the Community, which is predominantly made up of Sky customers helping other Sky customers. You aren’t talking to Sky by posting here.

So basically Sky+ (where you've posted) being a legacy package, is no longer supported by Sky.

Sky therefore won't send an engineer for any Sky+ issues. You would have to employ a local satellite engineer at your own expense.

You can still call Sky to discuss your options which will be upgrading to Sky Q or moving to Glass / Steam to continue to view Sky content through a Sky subscription.

Re: Equipment not working

caesarome — Mon, 05 Oct 2026 19:22:36 GMT

@Mstratford

When you say it isn't working, what is happening so aree you have an issue with live Tv or perhaps downloads or both ?