https://helpforum.sky.com/t5/Sky/Broken-sky-box/m-p/5374434#M168157 <P>Our sky box is not working. We have tried restarting it and tried all the options through the remote and sky AI virtual assistant and nothing has helped</P> Sat, 19 Sep 2026 12:26:39 GMT Helen341 2026-09-19T12:26:39Z https://helpforum.sky.com/t5/Sky/Broken-sky-box/m-p/5374434#M168157 <P>Our sky box is not working. We have tried restarting it and tried all the options through the remote and sky AI virtual assistant and nothing has helped</P> Sat, 19 Sep 2026 12:26:39 GMT https://helpforum.sky.com/t5/Sky/Broken-sky-box/m-p/5374434#M168157 Helen341 2026-09-19T12:26:39Z https://helpforum.sky.com/t5/Sky/Broken-sky-box/m-p/5374435#M168158 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4786973">@Helen341</a>&nbsp;</P> <P>When you say it isn't working, what is actually happening ?</P> Sat, 19 Sep 2026 12:28:42 GMT https://helpforum.sky.com/t5/Sky/Broken-sky-box/m-p/5374435#M168158 caesarome 2026-09-19T12:28:42Z https://helpforum.sky.com/t5/Sky/Broken-sky-box/m-p/5374439#M168159 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4786973">@Helen341</a>&nbsp;any lights on the front panel? Or is it completely dead?</P> Sat, 19 Sep 2026 12:30:45 GMT https://helpforum.sky.com/t5/Sky/Broken-sky-box/m-p/5374439#M168159 Mark39 2026-09-19T12:30:45Z