https://helpforum.sky.com/t5/Sky/Skyhd-box-not-working/m-p/5340286#M167556 <P>Ordered skyq installation due next week. My skyhd+ is now saying Sky+playback is not available</P> Mon, 10 Aug 2026 13:49:23 GMT MissSam 2026-08-10T13:49:23Z https://helpforum.sky.com/t5/Sky/Skyhd-box-not-working/m-p/5340286#M167556 <P>Ordered skyq installation due next week. My skyhd+ is now saying Sky+playback is not available</P> Mon, 10 Aug 2026 13:49:23 GMT https://helpforum.sky.com/t5/Sky/Skyhd-box-not-working/m-p/5340286#M167556 MissSam 2026-08-10T13:49:23Z https://helpforum.sky.com/t5/Sky/Skyhd-box-not-working/m-p/5340298#M167557 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3912352">@MissSam</a>&nbsp;can you watch subscription channels such as 106?</P> Mon, 10 Aug 2026 14:03:36 GMT https://helpforum.sky.com/t5/Sky/Skyhd-box-not-working/m-p/5340298#M167557 Mark39 2026-08-10T14:03:36Z https://helpforum.sky.com/t5/Sky/Skyhd-box-not-working/m-p/5340461#M167559 <P>We couldn't watch any paid for channels or playback.&nbsp; All sorted now. I called them uo lady on phone kept insisting because old boxes this could happen at anytime it was just a coincedence it happened after we called to switch. She was insistant that nothing could be done box fault could not be repaired. Pointed out it was only subscription channels that had gone which had been paid for she said i'd get money back its just a coincedence. Funny suddenly they all re appeared again.</P> Mon, 10 Aug 2026 16:05:01 GMT https://helpforum.sky.com/t5/Sky/Skyhd-box-not-working/m-p/5340461#M167559 MissSam 2026-08-10T16:05:01Z