topic No satellite signal in Sky+

No satellite signal

Phyron — Sat, 08 Aug 2026 20:20:39 GMT

I've had no satellite signal for over 12 hours

Re: No satellite signal

Mark39 — Sat, 08 Aug 2026 20:44:31 GMT

@Phyron try switching off at the plug for at least 4 minites.. if that doesn't resolve it, the cause is most likely a fault with your dish or cables. Unfortunately Sky no longer provide engineer support for Sky+ equipment unless you have Sky Protect, so you'll need to contact a local satellite engineer to take a look.

Alternatively now might be a good time to consider upgrading to Sky Q. Any dish or cabling issues will be addressed as part of the Sky Q installation at no additional cost to you.

Re: No satellite signal

Daniel0210 — Sun, 09 Aug 2026 03:51:53 GMT

@Phyron

In addition to the above, if you have Sky Protect cover through Domestic and General Insurance you can call them but a customer previously posted on here that they wouldn't send an engineer - but they did offer the customer £ 65 towards arranging one themselves.