topic Re: Recordings are interrupted in Sky+

Recordings are interrupted

Sortthisout25- — Fri, 07 Aug 2026 11:52:31 GMT

Recording interrupted by loss of signal

Re: Recordings are interrupted

Annie+UK — Fri, 07 Aug 2026 11:57:25 GMT

See question Q23 in my Sky Plus F⋅A⋅Q for No Satellite Signal

"No Satellite Signal" is an error generated by your Sky box, it has nothing to do with broadband (Internet connectivity) and usually indicates an issue with one or more of the following

The Dish is misaligned (not all transponders are getting through, thus some channels may be affected and others not)
The Tuners in the sky box
The input sockets on the Sky box
The plugs on the cables
The cables themselves
The Sockets on the dishes LNB
The dishes LNB has gone faulty for the connections the box is using
You have plugged your Sky+ box into a dish that is only compatible with Sky Q

Please Note: Sky+ is now a legacy/obsolete service that Sky are replacing with their newer services: Sky Glass and/or Sky Stream

You may have to call out a local satellite installer ( at your own expense ), unless you already have Sky Protect insurance, to check/fix your system, another option is to move to Sky Glass and/or Sky Stream (self-install, no engineer required)

Further help: https://www.sky.com/help/articles/sky-tv-no-satellite-signal-sky-plus-error-message-broken-image

Re: Recordings are interrupted

Daniel0210 — Fri, 07 Aug 2026 11:58:09 GMT

@Sortthisout25-
You aren’t talking to Sky by posting here. If you are new to the forum then welcome to the Community which is made up predominantly of Sky customers helping other Sky customers with additional help from Superusers like myself.

Just checking, is this on Sky+ (the board where you've posted)?,

Re: Recordings are interrupted

Mark39 — Fri, 07 Aug 2026 12:29:48 GMT

@Sortthisout25- go to one of the affected and check your signal strengths Services > Settings > Signal. All 4 white bars should remain consistently at least half way across.