https://helpforum.sky.com/t5/Sky/Connection-to-internet/m-p/5305498#M166890 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4367086">@Juliemorten</a>&nbsp;</P> <P>Try a planner rebuild as it can fix odd issues like this:</P> <P>&nbsp;</P> <P>Try a planner rebuild:</P> <P><BR />Press Services on your remote</P> <P>Select Help</P> <P>Select Sky+ Rebuild</P> <P><BR />This should take no longer than 10 minutes, don't do it if you are recording or due to start recording something. Your recordings and downloads are safe when doing this.</P> Fri, 26 Jun 2026 20:33:45 GMT caesarome 2026-06-26T20:33:45Z https://helpforum.sky.com/t5/Sky/Connection-to-internet/m-p/5305497#M166889 <P>In settings it says, good connection to internet. When I press the home button it says no connection</P> Fri, 26 Jun 2026 20:30:03 GMT https://helpforum.sky.com/t5/Sky/Connection-to-internet/m-p/5305497#M166889 Juliemorten 2026-06-26T20:30:03Z https://helpforum.sky.com/t5/Sky/Connection-to-internet/m-p/5305498#M166890 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4367086">@Juliemorten</a>&nbsp;</P> <P>Try a planner rebuild as it can fix odd issues like this:</P> <P>&nbsp;</P> <P>Try a planner rebuild:</P> <P><BR />Press Services on your remote</P> <P>Select Help</P> <P>Select Sky+ Rebuild</P> <P><BR />This should take no longer than 10 minutes, don't do it if you are recording or due to start recording something. Your recordings and downloads are safe when doing this.</P> Fri, 26 Jun 2026 20:33:45 GMT https://helpforum.sky.com/t5/Sky/Connection-to-internet/m-p/5305498#M166890 caesarome 2026-06-26T20:33:45Z https://helpforum.sky.com/t5/Sky/Connection-to-internet/m-p/5305510#M166891 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4367086">@Juliemorten</a>&nbsp;this doesn't sound like a Sky+ box issue. Do you have Sky Q? Or Sky Stream?</P> Fri, 26 Jun 2026 21:03:33 GMT https://helpforum.sky.com/t5/Sky/Connection-to-internet/m-p/5305510#M166891 Mark39 2026-06-26T21:03:33Z