topic Re: Skye box in Sky+

Skye box

Fifilebon — Fri, 26 Jun 2026 10:40:39 GMT

I phoned Skye yesterday and they said I need a new box which will cost me £99 I am a pensioner and I can't afford it. They said they would get back to me in 3 days time. I am 72 years old and have fallen over and broken my shoulder I can not do much and am very disappointed in Skye services

Re: Skye box

Daniel0210 — Fri, 26 Jun 2026 11:14:01 GMT

@Fifilebon

Do you actually have Sky+ or Sky+ HD?

So basically Sky+, being a legacy package, is no longer supported by Sky.

You can no longer pair a viewing card to any other Sky+ / Sky+HD box that it wasn't paired to at the end of October 2024 so a replacement Sky+ box won't work.

You can still call Sky to discuss your options which will be upgrading to Sky Q or moving to Glass / Steam to continue to view Sky content through a Sky subscription.

Re: Skye box

caesarome — Fri, 26 Jun 2026 12:11:50 GMT

@Fifilebon

May we ask why you called Sky in the first place, do you have an issue with your Sky+ box ?