topic Re: Issue with sky viewing card in Sky+

Issue with sky viewing card

BrianMoohan — Sun, 14 Jun 2026 10:24:20 GMT

Just this morning and issue appeared on sky stating to reconnect with sky viewing card, it is not working

Mark39 — Sun, 14 Jun 2026 10:26:45 GMT

@BrianMoohan can you tell us exactly what the error message says? And which Sky tv system - Sky+? Or Sky Q?

BrianMoohan — Sun, 14 Jun 2026 10:28:50 GMT

Sky +

There is a problem with your viewing card

Ensure your Sky viewing card is correctly inserted Go to skyviewinghelp.com for assistance

Annie+UK — Sun, 14 Jun 2026 10:35:19 GMT

Have you ordered Sky Q in the past and the install cancelled?

if not try performing a New Install

See question Q21 in my Sky Plus F⋅A⋅Q for New Install

BrianMoohan — Sun, 14 Jun 2026 14:10:52 GMT

No Sky q ordered. I took card out a second time and wiped it, put it back in and it worked