https://helpforum.sky.com/t5/Sky/Remote-not-working/m-p/5288956#M166496 <P>have you tried cleaning the remote ? especially where the sensor is that transmits the signal. Also it might be worth gently clenaing the buttons as sometimes they can become stuck and covered in dirt. Finally is the LED light comming on at all ? if none of this works then you may need to buy a replacement remote.</P> Tue, 02 Jun 2026 14:44:43 GMT Tommy2 2026-06-02T14:44:43Z https://helpforum.sky.com/t5/Sky/Remote-not-working/m-p/5281953#M166314 <P>I am unable to use my remote. It will not let me turn the channels over, it flicks off the tv guide, will not let me choose a channel.&nbsp;<BR /><BR /></P><P>I have replaced the batteries and turned it off by the plug</P> Sun, 24 May 2026 18:17:55 GMT https://helpforum.sky.com/t5/Sky/Remote-not-working/m-p/5281953#M166314 Kendilou 2026-05-24T18:17:55Z https://helpforum.sky.com/t5/Sky/Remote-not-working/m-p/5281960#M166315 <P>Does the LED light up on the box when you press a remote button?</P> Sun, 24 May 2026 18:27:05 GMT https://helpforum.sky.com/t5/Sky/Remote-not-working/m-p/5281960#M166315 Annie+UK 2026-05-24T18:27:05Z https://helpforum.sky.com/t5/Sky/Remote-not-working/m-p/5288956#M166496 <P>have you tried cleaning the remote ? especially where the sensor is that transmits the signal. Also it might be worth gently clenaing the buttons as sometimes they can become stuck and covered in dirt. Finally is the LED light comming on at all ? if none of this works then you may need to buy a replacement remote.</P> Tue, 02 Jun 2026 14:44:43 GMT https://helpforum.sky.com/t5/Sky/Remote-not-working/m-p/5288956#M166496 Tommy2 2026-06-02T14:44:43Z