https://helpforum.sky.com/t5/Sky/Fault/m-p/5288613#M166475 <P>My sky tv is not working. When watching the screen goes blue and connection is lost&nbsp;</P> Tue, 02 Jun 2026 08:42:18 GMT Sarah2165 2026-06-02T08:42:18Z https://helpforum.sky.com/t5/Sky/Fault/m-p/5288613#M166475 <P>My sky tv is not working. When watching the screen goes blue and connection is lost&nbsp;</P> Tue, 02 Jun 2026 08:42:18 GMT https://helpforum.sky.com/t5/Sky/Fault/m-p/5288613#M166475 Sarah2165 2026-06-02T08:42:18Z https://helpforum.sky.com/t5/Sky/Fault/m-p/5288620#M166476 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4697960">@Sarah2165</a>&nbsp;switch the box and ypur tv&nbsp; off at the plug. Unplug the HDMI cable between your Sky box and tv. Turn the ends over so that the plug that used to go to the tv, now goes to your Sky box. Wait a couple of minutes, then restart your Sky box and tv.</P> Tue, 02 Jun 2026 08:49:05 GMT https://helpforum.sky.com/t5/Sky/Fault/m-p/5288620#M166476 Mark39 2026-06-02T08:49:05Z https://helpforum.sky.com/t5/Sky/Fault/m-p/5291697#M166571 <P>Id certainly Recommend turning off for 5 minutes and then on again, however it is worth pointing out that Sky + is a legacy product and as such is no longer being supported by Sky. Have you cosnidered upgrading to Sky stream ?</P> Sat, 06 Jun 2026 09:50:30 GMT https://helpforum.sky.com/t5/Sky/Fault/m-p/5291697#M166571 Tommy2 2026-06-06T09:50:30Z