https://helpforum.sky.com/t5/Sky/Sky-viewing-card-not-working/m-p/5288194#M166471 <P>If you ordered Sky Q and cancelled then you'll need a replacement card from Sky</P> <P>&nbsp;</P> <P>OR</P> <P>&nbsp;</P> <P>Try performing a <STRONG>New Install</STRONG></P> <P>&nbsp;</P> <P>See question <STRONG>Q21</STRONG> in my <STRONG><A href="https://annieuk.ddns.net/sky-faq#q21a" target="_blank">Sky Plus F⋅A⋅Q</A></STRONG> for New Install</P> <P>&nbsp;</P> <P>Also see: <A href="https://www.sky.com/help/articles/viewing-card-error-messages-sky-plus#problem" target="_blank">https://www.sky.com/help/articles/viewing-card-error-messages-sky-plus#problem</A></P> Mon, 01 Jun 2026 18:36:43 GMT Annie+UK 2026-06-01T18:36:43Z https://helpforum.sky.com/t5/Sky/Sky-viewing-card-not-working/m-p/5288182#M166470 <P>My viewing card has stopped working</P> Mon, 01 Jun 2026 18:27:53 GMT https://helpforum.sky.com/t5/Sky/Sky-viewing-card-not-working/m-p/5288182#M166470 Annk1968 2026-06-01T18:27:53Z https://helpforum.sky.com/t5/Sky/Sky-viewing-card-not-working/m-p/5288194#M166471 <P>If you ordered Sky Q and cancelled then you'll need a replacement card from Sky</P> <P>&nbsp;</P> <P>OR</P> <P>&nbsp;</P> <P>Try performing a <STRONG>New Install</STRONG></P> <P>&nbsp;</P> <P>See question <STRONG>Q21</STRONG> in my <STRONG><A href="https://annieuk.ddns.net/sky-faq#q21a" target="_blank">Sky Plus F⋅A⋅Q</A></STRONG> for New Install</P> <P>&nbsp;</P> <P>Also see: <A href="https://www.sky.com/help/articles/viewing-card-error-messages-sky-plus#problem" target="_blank">https://www.sky.com/help/articles/viewing-card-error-messages-sky-plus#problem</A></P> Mon, 01 Jun 2026 18:36:43 GMT https://helpforum.sky.com/t5/Sky/Sky-viewing-card-not-working/m-p/5288194#M166471 Annie+UK 2026-06-01T18:36:43Z