https://helpforum.sky.com/t5/Sky/My-sky-card-is-no-longer-working-and-sky-is-not-helping-me/m-p/5271751#M166102 <P>Had my sky ages and all of a sudden today it's saying there is no sky card inserted.&nbsp;</P><P>I have followed all instructions provided online and it's not working.</P><UL><LI>&nbsp;</LI></UL> Sat, 09 May 2026 18:03:59 GMT Li1227 2026-05-09T18:03:59Z https://helpforum.sky.com/t5/Sky/My-sky-card-is-no-longer-working-and-sky-is-not-helping-me/m-p/5271751#M166102 <P>Had my sky ages and all of a sudden today it's saying there is no sky card inserted.&nbsp;</P><P>I have followed all instructions provided online and it's not working.</P><UL><LI>&nbsp;</LI></UL> Sat, 09 May 2026 18:03:59 GMT https://helpforum.sky.com/t5/Sky/My-sky-card-is-no-longer-working-and-sky-is-not-helping-me/m-p/5271751#M166102 Li1227 2026-05-09T18:03:59Z https://helpforum.sky.com/t5/Sky/My-sky-card-is-no-longer-working-and-sky-is-not-helping-me/m-p/5271756#M166103 <P>Have you ordered Sky Q at any time in the past few months?</P> Sat, 09 May 2026 18:08:22 GMT https://helpforum.sky.com/t5/Sky/My-sky-card-is-no-longer-working-and-sky-is-not-helping-me/m-p/5271756#M166103 Annie+UK 2026-05-09T18:08:22Z https://helpforum.sky.com/t5/Sky/My-sky-card-is-no-longer-working-and-sky-is-not-helping-me/m-p/5271812#M166105 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4680099">@Li1227</a>&nbsp;you could try turning the box off at the plug and removing the Viewing Card. Clean the gold contacts with a soft, fluff-free cloth. After 4 minutes turn the box back on at the plug and wait for it to finish restarting, then reinsert the Viewing Card.</P> Sat, 09 May 2026 19:08:56 GMT https://helpforum.sky.com/t5/Sky/My-sky-card-is-no-longer-working-and-sky-is-not-helping-me/m-p/5271812#M166105 Mark39 2026-05-09T19:08:56Z