https://helpforum.sky.com/t5/Sky/Getting-menu-up-but-screen-is-blue-also-no-sound/m-p/5270558#M166071 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4678793">@Carrigan</a>&nbsp;have you tried restarting the box by switching it off at the plug for at least 4 minutes?</P> Thu, 07 May 2026 21:04:48 GMT Mark39 2026-05-07T21:04:48Z https://helpforum.sky.com/t5/Sky/Getting-menu-up-but-screen-is-blue-also-no-sound/m-p/5270556#M166070 <P>No channels working. Getting menu but if you through there is no sound and screen is blue</P><P>&nbsp;</P> Thu, 07 May 2026 20:59:37 GMT https://helpforum.sky.com/t5/Sky/Getting-menu-up-but-screen-is-blue-also-no-sound/m-p/5270556#M166070 Carrigan 2026-05-07T20:59:37Z https://helpforum.sky.com/t5/Sky/Getting-menu-up-but-screen-is-blue-also-no-sound/m-p/5270558#M166071 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4678793">@Carrigan</a>&nbsp;have you tried restarting the box by switching it off at the plug for at least 4 minutes?</P> Thu, 07 May 2026 21:04:48 GMT https://helpforum.sky.com/t5/Sky/Getting-menu-up-but-screen-is-blue-also-no-sound/m-p/5270558#M166071 Mark39 2026-05-07T21:04:48Z