https://helpforum.sky.com/t5/Sky/Problem-with-sky-viewing-card/m-p/5251185#M165657 <P>Showing message - problem with sky viewing card.&nbsp;</P> Sat, 11 Apr 2026 10:25:59 GMT Avonpark 2026-04-11T10:25:59Z https://helpforum.sky.com/t5/Sky/Problem-with-sky-viewing-card/m-p/5251185#M165657 <P>Showing message - problem with sky viewing card.&nbsp;</P> Sat, 11 Apr 2026 10:25:59 GMT https://helpforum.sky.com/t5/Sky/Problem-with-sky-viewing-card/m-p/5251185#M165657 Avonpark 2026-04-11T10:25:59Z https://helpforum.sky.com/t5/Sky/Problem-with-sky-viewing-card/m-p/5251186#M165658 <BLOCKQUOTE><HR /><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3172777">@Avonpark</a>&nbsp;wrote:<BR /> <P>Showing message - problem with sky viewing card.&nbsp;</P> <HR /></BLOCKQUOTE> <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3172777">@Avonpark</a>&nbsp;</P> <P>Is this the same box / viewing card combination since at least October 2024?</P> Sat, 11 Apr 2026 10:28:09 GMT https://helpforum.sky.com/t5/Sky/Problem-with-sky-viewing-card/m-p/5251186#M165658 Daniel0210 2026-04-11T10:28:09Z https://helpforum.sky.com/t5/Sky/Problem-with-sky-viewing-card/m-p/5251342#M165659 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3172777">@Avonpark</a>&nbsp;turn your Sky box off at the plug and remove the Viewing Card. Wipe the gold contacts with a dry cloth. After 4 minutes restart the box and when it has fully restarted, reinsert the Viewing Card. If that doesn't resolve it, you'll need to give Sky a call.</P> Sat, 11 Apr 2026 13:40:10 GMT https://helpforum.sky.com/t5/Sky/Problem-with-sky-viewing-card/m-p/5251342#M165659 Mark39 2026-04-11T13:40:10Z