topic Re: No sig in Sky+

No sig

gillian+hamilton — Fri, 04 Jul 2025 19:49:59 GMT

I have no sugnal

Re: No sig

Mark39 — Fri, 04 Jul 2025 19:52:57 GMT

No signal? Or no satellite signal? They're not the same thing.

Re: No sig

gillian+hamilton — Fri, 04 Jul 2025 20:02:07 GMT

no satelite signal

Re: No sig

Mark39 — Fri, 04 Jul 2025 20:20:04 GMT

Try restarting your Sky box by switching off at the plug for 4 minutes.

If tjat doesn't resolve it, the cause is most likely a fault with your dish or cables. Unfortunately Sky no longer provide engineer support for Sky+ equipment unless you have Sky Protect, so you'll need to contact a local satellite engineer to take a look.

Alternatively now might be a good time to consider upgrading to Sky Q. Any dish or cabling issues will be addressed as part of the Sky Q installation at no additional cost to you.

Re: No sig

Joshua2810 — Mon, 06 Apr 2026 10:59:45 GMT

Message on TV reads

Your sky+HD box is not getting a satellite signal

Re: No sig

Joshua2810 — Mon, 06 Apr 2026 11:07:24 GMT

No signal since 28th March

Re: No sig

Daniel0210 — Mon, 06 Apr 2026 11:14:07 GMT

@Joshua2810

I'm afraid Sky no longer support Sky+ and Sky+HD set ups (where you've posted).

You'll need to employ a local satellite engineer at your own expense to; check / realign / repair / replace the dish, perhaps repair or replace the LNB if that's the problem, or check the cables for water ingress.

If you have Sky Protect cover through Domestic and General Insurance you can call them but a customer previously posted on here that they wouldn't send an engineer - but they did offer the customer £ 65 towards arranging one themselves.

The alternative is contacting Sky to upgrade to Sky Q or change to Glass / Stream. If you upgrade to Sky Q any dish, LNB or cable issues would be sorted out f.o.c as part of the process.