https://helpforum.sky.com/t5/Sky/Pair-sky/m-p/5247024#M165545 <P>Pair sky <span class="lia-unicode-emoji" title=":milky_way:">🌌</span> plus box&nbsp;</P> Sun, 05 Apr 2026 19:12:27 GMT Rich193 2026-04-05T19:12:27Z https://helpforum.sky.com/t5/Sky/Pair-sky/m-p/5247024#M165545 <P>Pair sky <span class="lia-unicode-emoji" title=":milky_way:">🌌</span> plus box&nbsp;</P> Sun, 05 Apr 2026 19:12:27 GMT https://helpforum.sky.com/t5/Sky/Pair-sky/m-p/5247024#M165545 Rich193 2026-04-05T19:12:27Z https://helpforum.sky.com/t5/Sky/Pair-sky/m-p/5247028#M165546 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4654050">@Rich193</a>&nbsp;if this is a replacement Sky+ box, you can't pair it with your Viewing Card, I'm afraid. Your Card is locked to the box you were using in October 2024.</P> Sun, 05 Apr 2026 19:14:43 GMT https://helpforum.sky.com/t5/Sky/Pair-sky/m-p/5247028#M165546 Mark39 2026-04-05T19:14:43Z https://helpforum.sky.com/t5/Sky/Pair-sky/m-p/5247029#M165547 <P>No same box just not used for a while&nbsp;</P> Sun, 05 Apr 2026 19:15:47 GMT https://helpforum.sky.com/t5/Sky/Pair-sky/m-p/5247029#M165547 Rich193 2026-04-05T19:15:47Z https://helpforum.sky.com/t5/Sky/Pair-sky/m-p/5247030#M165548 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4654050">@Rich193</a>&nbsp;ah ok. If the box is switched off for a long period it doesn't receive a 'keep alive' signal via the dish. If you can't pair them yourself, via the New Install menu option, you'll have to give Sky a call and ask them to do it for you. Don't accept any attempt they make to tell you you'll have to upgrade - you don't have to.&nbsp;</P> Sun, 05 Apr 2026 19:18:24 GMT https://helpforum.sky.com/t5/Sky/Pair-sky/m-p/5247030#M165548 Mark39 2026-04-05T19:18:24Z