topic Re: Sky box not responding in Sky+ https://helpforum.sky.com/t5/Sky/Sky-box-not-responding/m-p/5242698#M165441 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4649125">@Dancav</a>&nbsp;not necessarily. Your box downstairs uses different cables and a different connection at the dish.</P> <P>&nbsp;</P> <P>Try restarting it by turning the box off at the plug for 4 minutes. While it's off, check that the dish connections at the back are still securely fitted.</P> Mon, 30 Mar 2026 15:58:17 GMT Mark39 2026-03-30T15:58:17Z Sky box not responding https://helpforum.sky.com/t5/Sky/Sky-box-not-responding/m-p/5242694#M165440 <P>Hi&nbsp;</P><P>sky box has stopped working downstairs . It says it's not receiving a signal but the skybox upstairs using the same satellite is working fine . It is quite old now so suspect the box has given up .&nbsp;</P> Mon, 30 Mar 2026 15:49:21 GMT https://helpforum.sky.com/t5/Sky/Sky-box-not-responding/m-p/5242694#M165440 Dancav 2026-03-30T15:49:21Z Re: Sky box not responding https://helpforum.sky.com/t5/Sky/Sky-box-not-responding/m-p/5242698#M165441 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4649125">@Dancav</a>&nbsp;not necessarily. Your box downstairs uses different cables and a different connection at the dish.</P> <P>&nbsp;</P> <P>Try restarting it by turning the box off at the plug for 4 minutes. While it's off, check that the dish connections at the back are still securely fitted.</P> Mon, 30 Mar 2026 15:58:17 GMT https://helpforum.sky.com/t5/Sky/Sky-box-not-responding/m-p/5242698#M165441 Mark39 2026-03-30T15:58:17Z Re: Sky box not responding https://helpforum.sky.com/t5/Sky/Sky-box-not-responding/m-p/5242701#M165442 <P>Check the cables from the dish</P> <P>&nbsp;</P> <P>Unscrew input 1 &amp; 2 then swap them over and screw them back in, finger tight</P> Mon, 30 Mar 2026 16:00:09 GMT https://helpforum.sky.com/t5/Sky/Sky-box-not-responding/m-p/5242701#M165442 Annie+UK 2026-03-30T16:00:09Z Re: Sky box not responding https://helpforum.sky.com/t5/Sky/Sky-box-not-responding/m-p/5243264#M165453 <P>The box is back on , but no green</P> Tue, 31 Mar 2026 10:02:40 GMT https://helpforum.sky.com/t5/Sky/Sky-box-not-responding/m-p/5243264#M165453 JoanWilliams 2026-03-31T10:02:40Z Re: Sky box not responding https://helpforum.sky.com/t5/Sky/Sky-box-not-responding/m-p/5243266#M165454 <P>Thank you all good now ,up and running.</P> Tue, 31 Mar 2026 10:04:05 GMT https://helpforum.sky.com/t5/Sky/Sky-box-not-responding/m-p/5243266#M165454 JoanWilliams 2026-03-31T10:04:05Z