topic Re: Viewing card no in Sky+

Viewing card no

Znok — Sat, 28 Mar 2026 13:39:21 GMT

My viewing card is not working

caesarome — Sat, 28 Mar 2026 13:45:17 GMT

What onscreen message do you see ?

Have you placed an order for Sky Q ?

Znok — Sat, 28 Mar 2026 14:39:44 GMT

This viewing card is not authorised.

I'm being sent a new card for my sky + box. They want me to upgrade to Q but I don't want to

caesarome — Sat, 28 Mar 2026 16:33:19 GMT

@Znok wrote:

I'm being sent a new card for my sky + box. They want me to upgrade to Q but I don't want to

They would not have sent you a new card unless you did originally agree to upgrade to Sky Q, even if you then decided to change your mind.

Have you tried this replacement card in your Sky+ box or is this the one that is returning this message ?

Znok — Sat, 28 Mar 2026 17:33:28 GMT

Haven't got it yet. I hope it works because I don't want to change. Thanks for your replies 🤞