https://helpforum.sky.com/t5/Sky/Sky-box-not-working/m-p/5232757#M165141 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4639065">@arachwalker</a>&nbsp;can you confirm you have a Sky+ box (not Sky Q, or Sky Stream)?</P> Mon, 16 Mar 2026 20:46:05 GMT Mark39 2026-03-16T20:46:05Z https://helpforum.sky.com/t5/Sky/Sky-box-not-working/m-p/5232748#M165138 <P>When we switch on TV all we see now is a blank blue screen. Not sure what's going on.</P> Mon, 16 Mar 2026 20:21:08 GMT https://helpforum.sky.com/t5/Sky/Sky-box-not-working/m-p/5232748#M165138 arachwalker 2026-03-16T20:21:08Z https://helpforum.sky.com/t5/Sky/Sky-box-not-working/m-p/5232750#M165139 <P>What have you tried so far to rectify this?</P> Mon, 16 Mar 2026 20:26:43 GMT https://helpforum.sky.com/t5/Sky/Sky-box-not-working/m-p/5232750#M165139 Annie+UK 2026-03-16T20:26:43Z https://helpforum.sky.com/t5/Sky/Sky-box-not-working/m-p/5232754#M165140 <P>We thought it may have been the fact we recently changed our broadband provider but realised we were watching TV after that happened. Although we did try to synch the TV to the new broadband to no avail.</P> Mon, 16 Mar 2026 20:35:07 GMT https://helpforum.sky.com/t5/Sky/Sky-box-not-working/m-p/5232754#M165140 arachwalker 2026-03-16T20:35:07Z https://helpforum.sky.com/t5/Sky/Sky-box-not-working/m-p/5232757#M165141 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4639065">@arachwalker</a>&nbsp;can you confirm you have a Sky+ box (not Sky Q, or Sky Stream)?</P> Mon, 16 Mar 2026 20:46:05 GMT https://helpforum.sky.com/t5/Sky/Sky-box-not-working/m-p/5232757#M165141 Mark39 2026-03-16T20:46:05Z https://helpforum.sky.com/t5/Sky/Sky-box-not-working/m-p/5232758#M165142 <P>Have you tried turning your <STRONG>Sky+</STRONG> box <STRONG>off</STRONG> and <STRONG>on</STRONG> again?</P> Mon, 16 Mar 2026 20:46:54 GMT https://helpforum.sky.com/t5/Sky/Sky-box-not-working/m-p/5232758#M165142 Annie+UK 2026-03-16T20:46:54Z https://helpforum.sky.com/t5/Sky/Sky-box-not-working/m-p/5233544#M165162 <P>Yes it's a Sky+ box not new type of box.</P> Tue, 17 Mar 2026 21:37:51 GMT https://helpforum.sky.com/t5/Sky/Sky-box-not-working/m-p/5233544#M165162 arachwalker 2026-03-17T21:37:51Z https://helpforum.sky.com/t5/Sky/Sky-box-not-working/m-p/5233545#M165163 <P>I will try that later tonight.</P> Tue, 17 Mar 2026 21:39:21 GMT https://helpforum.sky.com/t5/Sky/Sky-box-not-working/m-p/5233545#M165163 arachwalker 2026-03-17T21:39:21Z