topic Planner not updating after schedule change. in Sky+

Planner not updating after schedule change.

PhilHo — Sun, 15 Mar 2026 16:19:09 GMT

I set up recordings of today's Indy NXT and Indycar races. NXT was 3pm to 4pm and Indycar 4:30-7:30. I spotted that both recordings had vanished from scheduled in the planner. I discovered they'd been moved forward, NXT was now 2:30-3:30 and Indycar 3:30-6:30. Was able to set them up again but it's always been my understanding that if the epg changes and a programme moves by less than six hours, then the planner should update and record at the new time? Or does this function no longer work??

Re: Planner not updating after schedule change.

Mark39 — Sun, 15 Mar 2026 16:33:53 GMT

@PhilHo it's still the same, as far as I'm aware, but it does depend on there being sufficient time to, make the EPG changes required and, in the case of a third party broadcaster, notifying Sky of the change.

Re: Planner not updating after schedule change.

PhilHo — Sun, 15 Mar 2026 16:41:00 GMT

Right-oh. Both races were/are on Sky Sports F1, so Sky should have sorted it out. Although looking at the advertised start times of the races compared to the original timings of the coverage, Sky probably forgot the US have already changed their clocks so everything's an hour earlier until the last weekend of March.....😆

Re: Planner not updating after schedule change.

Mark39 — Sun, 15 Mar 2026 16:45:43 GMT

@PhilHo you might want to drop an email to the Viewer Relations team: viewerr@sky.uk