Sky box uprade

Webderz — Thu, 26 Feb 2026 13:50:00 GMT

We'd like a new sky box please

Re: Sky box uprade

SKY1992bf — Thu, 26 Feb 2026 13:53:39 GMT

@Webderz You will need to contact sky to arrange a switch to either sky Q glass or stream

These are the current methods for contacting Sky…

▪️call by dialling 150 (free) from either a Sky Talk landline or a Sky mobile.

Calls to Sky will start automated which may offer you the online help route (see below) or try to send you here to the forum. Stay on the line as long as possible and saying nothing when asked the reason for the call sometimes helps being put in the queue for an agent.

Note: if your services are restricted due to a missed payment phone contact is unlikely to work.

▪️online help via this link
https://www.sky.com/help
If necessary a number may be visible at the end of the correct help flow.

▪️ Sky Assistant is also available at the top of sky.com/help for most service issues and gives you 24/7 help and a quick response. It will provide you with multiple choice options based on your problem and will provide troubleshooting steps to fix any service issues.

▪️Social Media You can also get in touch with Sky via the messaging services on: Facebook or Instagram (links at the bottom of the forum page).

Note If you’re in the ROI make sure the flag in the bottom right of the link is showing the correct flag and change if required.

Re: Sky box uprade

nigea99 — Thu, 26 Feb 2026 14:15:00 GMT

hi @Webderz

You may, also, wish to read some notes I have made for people considering switching from SKY +/HD to SKY Q

SKY +/HD to SKY Q

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Sky box uprade

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Re: Sky box uprade