topic Re: sky box broken in Sky+

sky box broken

drever123 — Wed, 25 Feb 2026 12:13:09 GMT

sky box broken

need a new box

Re: sky box broken

Angel_Aka — Wed, 25 Feb 2026 12:17:52 GMT

@drever123 wrote:
sky box broken
need a new box

You won't get a Sky+ box from Sky. The Sky+ service is now obsolete. You can upgrade to Sky Q if you want to continue receiving Sky via satellite or you can opt to switch to their streaming service which relies on your broadband.

Re: sky box broken

Annie+UK — Wed, 25 Feb 2026 12:18:11 GMT

Please Note: Sky+ is now a legacy/obsolete service that Sky are replacing with their newer services: Sky Glass, and/or Sky Stream.

Satellite TV is on its last legs and is being replaced due to the lack of any new satellites being launched to replace the existing ones that are at the end of their service

There is no such thing as a new Sky+ box

Re: sky box broken

Mark39 — Wed, 25 Feb 2026 13:24:03 GMT

@drever123 don't be tempted to buy a replacement, second hand Sky+ box. It will only allow you to watch, not record, the free to air channels. It won't work for any other channels you subscribe to, or to record.

Re: sky box broken

Del9583 — Wed, 01 Apr 2026 09:38:50 GMT

Then I need to cancel my account with Sky

Re: sky box broken

Annie+UK — Wed, 01 Apr 2026 09:51:18 GMT

@Del9583 wrote:

Then I need to cancel my account with Sky

This forum is primarily customer-to-customer help, you're not talking to Sky support

You'll need to phone Sky to cancel

Re: sky box broken

Mark39 — Wed, 01 Apr 2026 10:09:59 GMT

@Del9583 to cancel, call Sky and give the 31 days notice required.