topic No signal in Sky+

No signal

Knawer — Mon, 23 Feb 2026 17:55:18 GMT

No signal on selected sports channels.

Re: No signal

Annie+UK — Mon, 23 Feb 2026 17:58:49 GMT

No Signal or No Satellite Signal?

"No Signal" is an error generated by your TV indicating that it cannot find a device on the current input, check the correct input for your Sky box is selected

See question Q23 in my Sky Plus F⋅A⋅Q for No Satellite Signal

"No Satellite Signal" is an error generated by your Sky box, it has nothing to do with broadband (Internet connectivity) and usually indicates an issue with one or more of the following:

The Dish is misaligned (not all transponders are getting through, thus some channels may be affected and others not)

The Dish is misaligned (not all transponders are getting through, thus some channels may be affected and others not)
The Tuners in the sky box
The input sockets on the Sky box
The plugs on the cables
The cables themselves
The Sockets on the dishes LNB
The dishes LNB has gone faulty for the connections the box is using
You have plugged your Sky+ box into a dish that is only compatible with Sky Q

Please Note: Sky+ is now a legacy/obsolete service that Sky are replacing with their newer services: Sky Glass and/or Sky Stream

You may have to call out a local satellite installer ( at your own expense ), unless you already have Sky Protect insurance, to check/fix your system, another option is to move to Sky Glass and/.or Sky Stream (self-install, no engineer required)

Further help: https://www.sky.com/help/articles/sky-tv-no-satellite-signal-sky-plus-error-message-broken-image

Re: No signal

Mark39 — Mon, 23 Feb 2026 17:59:40 GMT

@Knawer I assume you mean no satellite signal. Try turning off your Sky box at the plug for 4 minutes. Ifmthat doesn't help, the cause is most likely a fault with your dish or cables. Unfortunately Sky no longer provide engineer support for Sky+ equipment unless you have Sky Protect, so you'll need to contact a local satellite engineer to take a look.

Alternatively now might be a good time to consider upgrading to Sky Q. Any dish or cabling issues will be addressed as part of the Sky Q installation at no additional cost to you.

Re: No signal

Knawer — Mon, 23 Feb 2026 18:42:57 GMT

Thank you, Hoping to avoid losing recordings from 2TB box, collected over many years. Any way to save these?

Re: No signal

Annie+UK — Mon, 23 Feb 2026 18:50:24 GMT

The only way to save stuff is to record them to VHS, DVD, etc...