https://helpforum.sky.com/t5/Sky/D/m-p/5202944#M164453 <P>My satellite is not receiving a signal</P> Sun, 01 Feb 2026 15:27:35 GMT Gillian76 2026-02-01T15:27:35Z https://helpforum.sky.com/t5/Sky/D/m-p/5202944#M164453 <P>My satellite is not receiving a signal</P> Sun, 01 Feb 2026 15:27:35 GMT https://helpforum.sky.com/t5/Sky/D/m-p/5202944#M164453 Gillian76 2026-02-01T15:27:35Z https://helpforum.sky.com/t5/Sky/D/m-p/5202946#M164454 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4605782">@Gillian76</a>&nbsp;</P> <P><SPAN>I'm afraid Sky no longer support Sky+ and Sky+HD set ups (where you've posted).</SPAN></P> <P>&nbsp;</P> <P><SPAN>You'll need to employ a local satellite engineer at your own expense to; check / realign / repair / replace the dish, perhaps repair or replace the LNB if that's the problem, or check the cables for water ingress.</SPAN></P> <P>&nbsp;</P> <P><SPAN>If you have Sky Protect cover through Domestic and General Insurance you can call them but a customer previously posted on here that they wouldn't send an engineer - but they did offer the customer £ 65 towards arranging one themselves.</SPAN></P> <P>&nbsp;</P> <P><SPAN>The alternative is contacting Sky to upgrade to Sky Q or change to Glass / Stream.</SPAN></P> Sun, 01 Feb 2026 15:28:55 GMT https://helpforum.sky.com/t5/Sky/D/m-p/5202946#M164454 Daniel0210 2026-02-01T15:28:55Z