topic Re: Signal problem in Sky+

Signal problem

Abby — Wed, 21 Jan 2026 20:12:48 GMT

I am not getting bbc1 and some other channels, I have a communal dish so not able to get sky q.

Re: Signal problem

Daniel0210 — Wed, 21 Jan 2026 20:19:24 GMT

@Abby

Which do you have? You mention Sky Q but you've posted on the Sky+ board.

Re: Signal problem

Annie+UK — Wed, 21 Jan 2026 20:36:08 GMT

Please Note: Sky+ is now a legacy/obsolete service that Sky are replacing with their newer services: Sky Glass, and/or Sky Stream.

Satellite TV is on its last legs and is being replaced due to the lack of any new satellites being launched to replace the existing ones that are at the end of their service

You'll have to get the people who deal with the communal dish to sort you out, or you could upgrade to Sky Stream or Sky Glass but do your research

Re: Signal problem

Abby — Wed, 21 Jan 2026 20:36:51 GMT

I have sky plus, I read somebody else has the same problem and you have told the to upgrade to sky q. I can't do that.

Re: Signal problem

Daniel0210 — Wed, 21 Jan 2026 20:42:08 GMT

I have a communal dish so not able to get sky q.

@Abby

I now understand what you were referring to.

I'm afraid Sky no longer support Sky+ and Sky+HD set ups.

As stated by @Annie+UK youll need to speak to your landlord or building management company who are responsible for the system.

The alternative is contacting Sky to change to Glass / Stream.