https://helpforum.sky.com/t5/Sky/S/m-p/5189373#M164222 <P>Issue with viewing sky tv. The connection is pixalated and not clear&nbsp;</P> Mon, 12 Jan 2026 18:29:34 GMT RosalindRaff 2026-01-12T18:29:34Z https://helpforum.sky.com/t5/Sky/S/m-p/5189373#M164222 <P>Issue with viewing sky tv. The connection is pixalated and not clear&nbsp;</P> Mon, 12 Jan 2026 18:29:34 GMT https://helpforum.sky.com/t5/Sky/S/m-p/5189373#M164222 RosalindRaff 2026-01-12T18:29:34Z https://helpforum.sky.com/t5/Sky/S/m-p/5189381#M164223 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4589430">@RosalindRaff</a>&nbsp;</P> <P>Is this on Sky+ (the board you've posted on)? &nbsp;Any error message on the screen?</P> Mon, 12 Jan 2026 18:40:01 GMT https://helpforum.sky.com/t5/Sky/S/m-p/5189381#M164223 Daniel0210 2026-01-12T18:40:01Z https://helpforum.sky.com/t5/Sky/S/m-p/5189387#M164224 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4589430">@RosalindRaff</a>&nbsp;check your signal strengths, by keying&nbsp;<STRONG>Service &gt; Settings &gt; Signal&nbsp;</STRONG>on your remote. The white part of <EM>all 4 bars</EM> should be at least half way across.</P> <P>&nbsp;</P> <P>If they're not, the cause is most likely a fault with your dish or cables.</P> <P>&nbsp;</P> <P>Unfortunately Sky no longer provide engineer support for Sky+ equipment unless you have Sky Protect, so you'll need to contact a local satellite engineer to take a look. <BR /><BR />Alternatively now might be a good time to consider upgrading to Sky Q. Any dish or cabling issues will be addressed as part of the Sky Q installation at no additional cost to you.</P> Mon, 12 Jan 2026 18:41:40 GMT https://helpforum.sky.com/t5/Sky/S/m-p/5189387#M164224 Mark39 2026-01-12T18:41:40Z