topic Re: No signal in Sky+

No signal

Sheila54 — Thu, 08 Jan 2026 22:56:03 GMT

I have a ' your box is initialising please return a short time to use this feature' I've followed on line guidance and tried to reboot about 3 times and the message is on screen for over an hour. It's a Sky+ box: We have about 2 inches of snow but it can't be that surely!!!!

Re: No signal

Mark39 — Thu, 08 Jan 2026 23:26:31 GMT

@Sheila54 if snow has settled on the arm of the dish, that could well be the problem.

Re: No signal

Sheila54 — Thu, 08 Jan 2026 23:42:31 GMT

Thanks for info

im 88yrs old - I'm just going to have to wait for it to melt 🙂

Re: No signal

Annie+UK — Fri, 09 Jan 2026 09:38:16 GMT

@Sheila54 wrote:

Thanks for info

im 88yrs old - I'm just going to have to wait for it to melt 🙂

Spray water at the dish using a hose pipe to dislodge the snow

Re: No signal

Daniel0210 — Fri, 09 Jan 2026 09:46:03 GMT

@Sheila54

We lost satellite signal on our Sky Q due to snow on the dish at about 7.35pm yesterday. Luckily it was back by 9.35. Hope yours is too.

Re: No signal

Sheila54 — Fri, 09 Jan 2026 09:49:25 GMT

Thank you - I think the weather plus snow was the problem as it's up and running again now. Next door helped me with a long feather duster - lol. At my age you only have the TV to keep you entertained so when it goes you are stuffed. I cant do the apps that well. But my daughter did get me Netflix which I'm now trying to work out how I get around it.

I'm not bad for my age but its still a bit confusing. Thank you for your help all.