https://helpforum.sky.com/t5/Sky/Freezing-up/m-p/5183082#M164046 <P>Sky + box keeps freezing when changing channels, recordings are failing or stalling when viewing and message coming up technical problem with this channel. Have done a complete reset several times but made no difference.&nbsp;</P> Tue, 06 Jan 2026 10:57:57 GMT KK33 2026-01-06T10:57:57Z https://helpforum.sky.com/t5/Sky/Freezing-up/m-p/5183082#M164046 <P>Sky + box keeps freezing when changing channels, recordings are failing or stalling when viewing and message coming up technical problem with this channel. Have done a complete reset several times but made no difference.&nbsp;</P> Tue, 06 Jan 2026 10:57:57 GMT https://helpforum.sky.com/t5/Sky/Freezing-up/m-p/5183082#M164046 KK33 2026-01-06T10:57:57Z https://helpforum.sky.com/t5/Sky/Freezing-up/m-p/5183089#M164047 <P>Sounds like the harddrive is on its last legs <span class="lia-unicode-emoji" title=":disappointed_face:">😞</span></P> <P>&nbsp;</P> <P><STRONG>Please Note:</STRONG> Sky+ is now a legacy/obsolete service that Sky are replacing with their newer services: Sky <STRONG>Glass</STRONG>, and/or Sky <STRONG>Stream</STRONG>.</P> <P>&nbsp;</P> <P><EM>Satellite TV is on its last legs and is being replaced due to the lack of any new satellites being launched to replace the existing ones that are at the end of their service</EM></P> Tue, 06 Jan 2026 11:15:41 GMT https://helpforum.sky.com/t5/Sky/Freezing-up/m-p/5183089#M164047 Annie+UK 2026-01-06T11:15:41Z https://helpforum.sky.com/t5/Sky/Freezing-up/m-p/5183094#M164051 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4581139">@KK33</a>&nbsp;highlight a failed recording in your Planner and press the i button on your remote. What failure reason is shown on screen?</P> Tue, 06 Jan 2026 11:14:53 GMT https://helpforum.sky.com/t5/Sky/Freezing-up/m-p/5183094#M164051 Mark39 2026-01-06T11:14:53Z