topic No satellite in Sky+

No satellite

Jan810 — Tue, 16 Dec 2025 13:34:48 GMT

no satellite people had put scaffolding up. They took the satellite down and now we put it up and I've got no signal. All my boxes are working. Yes my satellite is not. Can I have some engineer over please? And can we please speak to a human being

Re: No satellite

caesarome — Tue, 16 Dec 2025 13:38:53 GMT

@Jan810

You will have to find a company local to you as Sky do not support Sky+ systems so will not send out an engineer im

afraid.

Re: No satellite

Mark39 — Tue, 16 Dec 2025 13:47:33 GMT

@Jan810 the dish has to ge aligned very accurately in order to receive a good signal. You wouldn't be able to do that without proper equipment.

Unfortunately Sky no longer provide engineer support for Sky+ equipment unless you have Sky Protect, so you'll need to contact a local satellite engineer to take a look.

Alternatively now might be a good time to consider upgrading to Sky Q. Any dish or cabling issues will be addressed as part of the Sky Q installation at no additional cost to you.

Re: No satellite

Daniel0210 — Tue, 16 Dec 2025 14:19:34 GMT

@Jan810

And arranging a local satellite engineer would be at your own expense.