https://helpforum.sky.com/t5/Sky/Sky-not-working-H-D-box/m-p/5168050#M163726 <P>Got a message on screen saying problem with viewing card</P> Mon, 15 Dec 2025 19:37:43 GMT Tm2 2025-12-15T19:37:43Z https://helpforum.sky.com/t5/Sky/Sky-not-working-H-D-box/m-p/5168050#M163726 <P>Got a message on screen saying problem with viewing card</P> Mon, 15 Dec 2025 19:37:43 GMT https://helpforum.sky.com/t5/Sky/Sky-not-working-H-D-box/m-p/5168050#M163726 Tm2 2025-12-15T19:37:43Z https://helpforum.sky.com/t5/Sky/Sky-not-working-H-D-box/m-p/5168052#M163727 <P>Try performing a <STRONG>New Install</STRONG></P> <P>&nbsp;</P> <P>See question <STRONG>Q21</STRONG> in my <STRONG><A href="https://annieuk.ddns.net/sky-faq#q21a" target="_blank">Sky Plus F⋅A⋅Q</A></STRONG> for New Install</P> Mon, 15 Dec 2025 19:42:49 GMT https://helpforum.sky.com/t5/Sky/Sky-not-working-H-D-box/m-p/5168052#M163727 Annie+UK 2025-12-15T19:42:49Z https://helpforum.sky.com/t5/Sky/Sky-not-working-H-D-box/m-p/5168078#M163728 <BLOCKQUOTE><HR /><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4564831">@Tm2</a>&nbsp;wrote:<BR /> <P>Got a message on screen saying problem with viewing card</P> <HR /></BLOCKQUOTE> <P>Also see:&nbsp;<A href="https://www.sky.com/help/articles/viewing-card-error-messages-sky-plus#problem" target="_blank">https://www.sky.com/help/articles/viewing-card-error-messages-sky-plus#problem</A></P> Mon, 15 Dec 2025 20:04:58 GMT https://helpforum.sky.com/t5/Sky/Sky-not-working-H-D-box/m-p/5168078#M163728 Mark39 2025-12-15T20:04:58Z