topic Re: Problem with Skybox in Sky+

Problem with Skybox

Walt5 — Fri, 12 Dec 2025 12:52:25 GMT

- Picture on tv is pixilating when watching something that has been recorded

Re: Problem with Skybox

Annie+UK — Fri, 12 Dec 2025 12:56:01 GMT

What are your Signal Strengths/Qualities? Take a look at the link below:

See question Q11 in my Sky Plus F⋅A⋅Q for Signal Strengths/Qualities

Re: Problem with Skybox

Walt5 — Fri, 12 Dec 2025 13:08:49 GMT

All are main;y white, however input 1 and 2 signal strength are probably 80% white. Would this be the reason my video recordings go funny? It only does it on recordings - not on live TV.

Do I need a new box? and if so, do Sky supply it?

Re: Problem with Skybox

Annie+UK — Fri, 12 Dec 2025 13:59:29 GMT

You use a different dish input when watching live over recording, you need to check the signal strengths when recording, but I suspect a dish alignment to be the cause of the picture issues

You would need to employ a 3rd party engineer to check your system due to the reasons outlined below

Edit: You could try unscrewing both dish cables, swap them over then screw them back in (finger tight), to see if that resolves the issue

Please Note: Sky+ is now a legacy/obsolete service that Sky are replacing with their newer services: Sky Glass, and/or Sky Stream.

Satellite TV is on its last legs and is being replaced due to the lack of any new satellites being launched to replace the existing ones that are at the end of their service

Re: Problem with Skybox

Mark39 — Fri, 12 Dec 2025 13:56:39 GMT

@Walt5 also, if you go to your Planner, is there any failure error shown against any of your recordings?