topic Re: Sky box in Sky+

Sky box

AnnabelRoberts — Wed, 10 Dec 2025 12:56:05 GMT

I need to arrange collection as I'm no longer a customer

Re: Sky box

BenJoBanjo — Wed, 10 Dec 2025 13:04:41 GMT

@AnnabelRoberts wrote:
I need to arrange collection as I'm no longer a customer

Collection of what? Sky+ is no longer supported by Sky and the Sky+ box is your property so you can dispose of it as you wish.

If you wish to return it to Sky for recycling then you can print off a freepost label here and have Royal Mail collect it:

https://www.sky.com/help/articles/recycle-sky-equipment

Any satellite dish and cabling on your property is your responsibilty to dispose of. Sky will not take them down for you.

Re: Sky box

Annie+UK — Wed, 10 Dec 2025 13:05:02 GMT

Sky Plus boxes are owned by the customer to do with as they seem fit, you don't need to send them back to Sky

Re: Sky box

Daniel0210 — Wed, 10 Dec 2025 13:12:02 GMT

@AnnabelRoberts

Sky don't collect equipment anyway. If it's not Sky+ that you have, let us know what equipment you're hoping to return and we can move your post to the appropriate board and advise further.