topic Tv in Sky+

Tv

rebecca954 — Mon, 08 Dec 2025 18:02:21 GMT

My tv isn't working it says no satellite signal

Re: Tv

BenJoBanjo — Mon, 08 Dec 2025 18:14:55 GMT

@rebecca954 wrote:
My tv isn't working it says no satellite signal

Give your box a reboot and check the connections at the back. If you still continue to have problems then you'll need to contact an independent satellite installer, at your expense, for help. Sky+ is now an obsolete system which Sky no longer support.

If you wish, you can contact Sky and ask to upgrade to Sky Q which will provide you with an engineer visit to change your box and the LNB on your satellite dish.

Re: Tv

Daniel0210 — Mon, 08 Dec 2025 18:19:36 GMT

@rebecca954

You have posted the same on the Sky Q board so which do you have as the answers will be different?

Re: Tv

Annie+UK — Mon, 08 Dec 2025 18:21:24 GMT

See question Q23 in my Sky Plus F⋅A⋅Q for No Satellite Signal

"No Satellite Signal" is an error generated by your Sky box, it has nothing to do with broadband (Internet connectivity) and usually indicates an issue with one or more of the following

The Dish is misaligned (not all transponders are getting through, thus some channels may be affected and others not)
https://192.168.1.254The Tuners in the sky box
The input sockets on the Sky box
The plugs on the cables
The cables themselves
The Sockets on the dishes LNB
The dishes LNB has gone faulty for the connections the box is using
You have plugged your Sky+ box into a dish that is only compatible with Sky Q

Please Note: Sky+ is now a legacy/obsolete service that Sky are replacing with their newer services: Sky Q (all issues will be fixed during a Sky Q install), Sky Glass and Sky Stream

You may have to call out a local satellite installer ( at your own expense ), unless you already have Sky Protect insurance, to check/fix your system, another option is to move to Sky Q, as during the move all issues will be resolved as part of the install, there is also the option of Sky Glass or Sky Stream (self-install, no engineer required), if you want to move away from satellite TV and use the Internet

Further help: https://www.sky.com/help/articles/sky-tv-no-satellite-signal-sky-plus-error-message-broken-image