No Satellite Signal on Sky Box HD

Bigyin2511 — Thu, 04 Dec 2025 15:10:04 GMT

Hi there,

My Sky plus box has stopped working.I have rebooted the box and checked connections but still no signal.Is there anything else I can try.

Martin

Re: No Satellite Signal on Sky Box HD

Daniel0210 — Thu, 04 Dec 2025 15:49:15 GMT

@Bigyin2511

I'm afraid Sky no longer support Sky+ and Sky+HD set ups (where your post now sits).

You'll need to employ a local satellite engineer at your own expense to;

check / realign / repair / replace the dish,
repair or replace the LNB if that's the problem
check the cables for water ingress

If you have Sky Protect cover through Domestic and General Insurance you can call them but a customer previous posted on here stated they wouldn't send an engineer - but they did offer the customer £ 65 towards arranging one themselves.

The alternative is contacting Sky to upgrade to Sky Q or change to Glass / Stream.

topic No Satellite Signal on Sky Box HD in Sky+

No Satellite Signal on Sky Box HD

Re: No Satellite Signal on Sky Box HD