No satelite, box outdated

Maria164 — Tue, 02 Dec 2025 19:44:16 GMT

I have no channel on original sky box for over a year. Cannot cancel as I'm told I need it for my sky plus hd in my other room

Re: No satelite, box outdated

Annie+UK — Tue, 02 Dec 2025 19:50:21 GMT

See question Q23 in my Sky Plus F⋅A⋅Q for No Satellite Signal

"No Satellite Signal" is an error generated by your Sky box, it has nothing to do with broadband (Internet connectivity) and usually indicates an issue with one or more of the following

The Dish is misaligned (not all transponders are getting through, thus some channels may be affected and others not)
The Tuners in the sky box
The input sockets on the Sky box
The plugs on the cables
The cables themselves
The Sockets on the dishes LNB
The dishes LNB has gone faulty for the connections the box is using
You have plugged your Sky+ box into a dish that is only compatible with Sky Q

Please Note: Sky+ is now a legacy/obsolete service that Sky are replacing with their newer services: Sky Q (all issues will be fixed during a Sky Q install), Sky Glass and Sky Stream

You may have to call out a local satellite installer ( at your own expense ), unless you already have Sky Protect insurance, to check/fix your system, another option is to move to Sky Q, as during the move all issues will be resolved as part of the install, there is also the option of Sky Glass or Sky Stream, if you want to move away from satellite TV and use the Internet

Re: No satelite, box outdated

oj01 — Wed, 03 Dec 2025 07:07:04 GMT

@Maria164 wrote:
I have no channel on original sky box for over a year. Cannot cancel as I'm told I need it for my sky plus hd in my other room

Is this a very old SD only Sky Box?

topic Re: No satelite, box outdated in Sky+

No satelite, box outdated

Re: No satelite, box outdated

Re: No satelite, box outdated