topic Re: System failure in Sky+ https://helpforum.sky.com/t5/Sky/System-failure/m-p/5148113#M163236 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4542551">@PC43</a>&nbsp;first try rebuilding your Planner. If that doesn't resolve it, the last resort is a full System Reset. See Sky's guide here on how to carry out both:&nbsp;<A href="https://www.sky.com/help/sky-tv/sky-tv-plus/sky-plus-watching-sky-tv/sky-plus-recordings/articles/recording-on-sky-plus-different-problem" target="_blank">https://www.sky.com/help/sky-tv/sky-tv-plus/sky-plus-watching-sky-tv/sky-plus-recordings/articles/recording-on-sky-plus-different-problem</A></P> <P>&nbsp;</P> <P>If neither option fixes the problem, I'm afraid you're Sky box has had it, and you'll need to upgrade either to Sky Q (Sky's current satellite platform) or Stream which is Internet based.</P> Sat, 22 Nov 2025 09:29:26 GMT Mark39 2025-11-22T09:29:26Z System failure https://helpforum.sky.com/t5/Sky/System-failure/m-p/5148099#M163235 <P>I can't get some channels or recordings it tells me I have a problem with the hard drive&nbsp;</P> Sat, 22 Nov 2025 09:13:27 GMT https://helpforum.sky.com/t5/Sky/System-failure/m-p/5148099#M163235 PC43 2025-11-22T09:13:27Z Re: System failure https://helpforum.sky.com/t5/Sky/System-failure/m-p/5148113#M163236 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4542551">@PC43</a>&nbsp;first try rebuilding your Planner. If that doesn't resolve it, the last resort is a full System Reset. See Sky's guide here on how to carry out both:&nbsp;<A href="https://www.sky.com/help/sky-tv/sky-tv-plus/sky-plus-watching-sky-tv/sky-plus-recordings/articles/recording-on-sky-plus-different-problem" target="_blank">https://www.sky.com/help/sky-tv/sky-tv-plus/sky-plus-watching-sky-tv/sky-plus-recordings/articles/recording-on-sky-plus-different-problem</A></P> <P>&nbsp;</P> <P>If neither option fixes the problem, I'm afraid you're Sky box has had it, and you'll need to upgrade either to Sky Q (Sky's current satellite platform) or Stream which is Internet based.</P> Sat, 22 Nov 2025 09:29:26 GMT https://helpforum.sky.com/t5/Sky/System-failure/m-p/5148113#M163236 Mark39 2025-11-22T09:29:26Z