https://helpforum.sky.com/t5/Sky/My-Sky-HD-box-won-t-work/m-p/5147381#M163228 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4541621">@Suzie30</a>&nbsp;Sky offer help specifically for this problem.</P> <P>&nbsp;</P> <P>Work through their guide here:&nbsp;<A href="https://www.sky.com/help/articles/sky-box-stuck-on-standby-sky-plus-hd" target="_blank">https://www.sky.com/help/articles/sky-box-stuck-on-standby-sky-plus-hd</A></P> Fri, 21 Nov 2025 10:11:15 GMT Mark39 2025-11-21T10:11:15Z https://helpforum.sky.com/t5/Sky/My-Sky-HD-box-won-t-work/m-p/5147361#M163226 <P>My Sky HD box won't turn on, the symbol on is red but I can't get the green symbol..</P><P>I have new batteries in handset but the push button on box is not working.&nbsp;</P> Fri, 21 Nov 2025 09:50:29 GMT https://helpforum.sky.com/t5/Sky/My-Sky-HD-box-won-t-work/m-p/5147361#M163226 Suzie30 2025-11-21T09:50:29Z https://helpforum.sky.com/t5/Sky/My-Sky-HD-box-won-t-work/m-p/5147368#M163227 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4541621">@Suzie30</a>&nbsp;</P> <P>Have you tried turning it off at the mains then back on again and giving it 5 minutes before seeing if it now responds to the remote ?</P> Fri, 21 Nov 2025 10:05:05 GMT https://helpforum.sky.com/t5/Sky/My-Sky-HD-box-won-t-work/m-p/5147368#M163227 caesarome 2025-11-21T10:05:05Z https://helpforum.sky.com/t5/Sky/My-Sky-HD-box-won-t-work/m-p/5147381#M163228 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4541621">@Suzie30</a>&nbsp;Sky offer help specifically for this problem.</P> <P>&nbsp;</P> <P>Work through their guide here:&nbsp;<A href="https://www.sky.com/help/articles/sky-box-stuck-on-standby-sky-plus-hd" target="_blank">https://www.sky.com/help/articles/sky-box-stuck-on-standby-sky-plus-hd</A></P> Fri, 21 Nov 2025 10:11:15 GMT https://helpforum.sky.com/t5/Sky/My-Sky-HD-box-won-t-work/m-p/5147381#M163228 Mark39 2025-11-21T10:11:15Z