topic Re: Ms Sarah Clark in Sky+

Ms Sarah Clark

Slider69 — Mon, 17 Nov 2025 14:51:57 GMT

I don't have itv

Re: Ms Sarah Clark

Daniel0210 — Mon, 17 Nov 2025 14:58:49 GMT

@Slider69

Any error message on the screen?

Re: Ms Sarah Clark

Slider69 — Mon, 17 Nov 2025 15:02:07 GMT

There is no error. I have turned the TV off at the wall and back on again

Re: Ms Sarah Clark

Daniel0210 — Mon, 17 Nov 2025 15:03:12 GMT

@Slider69

If there's no error message what do you see on the screen on channel 103?

Re: Ms Sarah Clark

GD1 — Mon, 17 Nov 2025 15:03:44 GMT

@Slider69 Are you using your TV internal terrestrial tuner to watch ITV or a Sky+ Box?

Re: Ms Sarah Clark

Slider69 — Mon, 17 Nov 2025 15:07:11 GMT

Re: Ms Sarah Clark

Daniel0210 — Mon, 17 Nov 2025 15:09:25 GMT

@Slider69

So you do have an error message.

I'm afraid Sky no longer support Sky+ and Sky+HD set ups (where you've posted).

You'll need to employ a local satellite engineer at your own expense to check/realign/repair/replace the dish/LNB if that's the problem.

If you have Sky Protect cover through Domestic and General Insurance you can call them but a previous post on here stated they wouldn't send an engineer - but they did offer the customer £65 towards arranging one themselves.

The alternative is contacting Sky to upgrade to Sky Q or change to Glass / Stream.

Re: Ms Sarah Clark

Mark39 — Mon, 17 Nov 2025 15:27:09 GMT

@Slider69 ...and in case you're wondering, it's entirely possible to have no satellite signal on just one channel or only a few, while other channels are working normally.

Re: Ms Sarah Clark

Slider69 — Mon, 17 Nov 2025 15:42:36 GMT

Ok. Yes it is just one channel