topic Re: No signal in Sky+

No signal

Stewart1949 — Mon, 17 Nov 2025 10:13:45 GMT

No satellite signal

Re: No signal

Stewart1949 — Mon, 17 Nov 2025 10:18:13 GMT

You have not answered my query about no satellite signal

Re: No signal

BenJoBanjo — Mon, 17 Nov 2025 10:19:36 GMT

If you have no satellite signal with a Sky+ box then you'll need to contact an independent satellite installer (at your own expense) to come and look at your dish.

Sky+ is now a legacy service which Sky no longer support.

Re: No signal

Daniel0210 — Mon, 17 Nov 2025 10:41:58 GMT

@Stewart1949 wrote:

You have not answered my query about no satellite signal

@Stewart1949

As we are customers on here we answer as and when we can so it's not always instant.

I'm afraid Sky no longer support Sky+ and Sky+HD set ups (where you've posted).

You'll need to employ a local satellite engineer at your own expense to check/realign/repair/replace the dish/LNB if that's the problem.

If you have Sky Protect cover through Domestic and General Insurance you can call them but a previous post on here stated they wouldn't send an engineer - but they did offer the customer £65 towards arranging one themselves.

The alternative is contacting Sky to upgrade to Sky Q or change to Glass / Stream.