https://helpforum.sky.com/t5/Sky/Sky-dish/m-p/5141562#M163045 <P>Unable to get sirten channel suspect sky dish out of alignment following severe weather conditions&nbsp;</P> Fri, 14 Nov 2025 14:09:03 GMT ELAINEJWADDY 2025-11-14T14:09:03Z https://helpforum.sky.com/t5/Sky/Sky-dish/m-p/5141562#M163045 <P>Unable to get sirten channel suspect sky dish out of alignment following severe weather conditions&nbsp;</P> Fri, 14 Nov 2025 14:09:03 GMT https://helpforum.sky.com/t5/Sky/Sky-dish/m-p/5141562#M163045 ELAINEJWADDY 2025-11-14T14:09:03Z https://helpforum.sky.com/t5/Sky/Sky-dish/m-p/5141574#M163047 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4535148">@ELAINEJWADDY</a>&nbsp;if you happen to have Sky Protect, Sky will reimburse up to £65 of the charge made by an independent satellite engineer.</P> Fri, 14 Nov 2025 14:24:03 GMT https://helpforum.sky.com/t5/Sky/Sky-dish/m-p/5141574#M163047 Mark39 2025-11-14T14:24:03Z https://helpforum.sky.com/t5/Sky/Sky-dish/m-p/5141701#M163048 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4535148">@ELAINEJWADDY</a>&nbsp;I've added this below, as the other reply to your post was removed.</P> <P>&nbsp;</P> <P>The cause is most likely a fault with your dish or cables - possibly misalignment, as you mentioned.. Unfortunately Sky no longer provide engineer support for Sky+ equipment unless you have Sky Protect, so you'll need to contact a local satellite engineer to take a look. <BR /><BR />Alternatively now might be a good time to consider upgrading to Sky Q. Any dish or cabling issues will be addressed as part of the Sky Q installation at no additional cost to you.</P> Fri, 14 Nov 2025 16:43:16 GMT https://helpforum.sky.com/t5/Sky/Sky-dish/m-p/5141701#M163048 Mark39 2025-11-14T16:43:16Z