Satellite signal problem

Tortorici89 — Fri, 31 Oct 2025 14:20:24 GMT

I Have a problem with the Signal. On the Tv I have , Your sky HD BOX ISN'T GETTING SATELLITE SIGNAL,your recording in the planner and on the on demand I have your recording in the planner and on the demand Service my still be available

Re: Satellite signal problem

Daniel0210 — Fri, 31 Oct 2025 14:22:41 GMT

@Tortorici89
You aren’t communicating with Sky by posting on here. This is a customer ➡️ customer discussion forum where we try to help other Sky customers.

I'm afraid Sky no longer support Sky+ and Sky+HD set ups (where you've posted).

You'll need to employ a local satellite engineer at your own expense to check/realign/repair/replace the dish/LNB if that's the problem.

If you have Sky Protect cover through Domestic and General Insurance you can call them but a previous post on here stated they wouldn't send an engineer - but they did offer the customer £65 towards arranging one themselves.

The alternative is contacting Sky to upgrade to Sky Q or change to Glass / Stream.

topic Satellite signal problem in Sky+

Satellite signal problem

Re: Satellite signal problem