https://helpforum.sky.com/t5/Sky/Sky-box-stuck-in-initializing-for-2-days/m-p/5129289#M162696 <P>I've rebooted several times and unplugged / replugged everything and when it comes back on you can't change anything with the remote. Just says initializing constantly. Please hello&nbsp;</P> Fri, 31 Oct 2025 08:51:27 GMT jondurb 2025-10-31T08:51:27Z https://helpforum.sky.com/t5/Sky/Sky-box-stuck-in-initializing-for-2-days/m-p/5129289#M162696 <P>I've rebooted several times and unplugged / replugged everything and when it comes back on you can't change anything with the remote. Just says initializing constantly. Please hello&nbsp;</P> Fri, 31 Oct 2025 08:51:27 GMT https://helpforum.sky.com/t5/Sky/Sky-box-stuck-in-initializing-for-2-days/m-p/5129289#M162696 jondurb 2025-10-31T08:51:27Z https://helpforum.sky.com/t5/Sky/Sky-box-stuck-in-initializing-for-2-days/m-p/5129293#M162698 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3809026">@jondurb</a>&nbsp;your box is stuck on initialisong because it's not receiving a signal from your satellite dish.</P> <P>&nbsp;</P> <P>While the box is turned off at the plug, chek that the dish connections at the back are secure. If that doesn't resolve it, the cause is most likely a fault with your dish or cables. Unfortunately Sky no longer provide engineer support for Sky+ equipment unless you have Sky Protect, so you'll need to contact a local satellite engineer to take a look. <BR /><BR />Alternatively now might be a good time to consider upgrading to Sky Q. Any dish or cabling issues will be addressed as part of the Sky Q installation at no additional cost to you.</P> Fri, 31 Oct 2025 09:03:27 GMT https://helpforum.sky.com/t5/Sky/Sky-box-stuck-in-initializing-for-2-days/m-p/5129293#M162698 Mark39 2025-10-31T09:03:27Z