https://helpforum.sky.com/t5/Sky/Sky-not-working/m-p/5127274#M162604 <P>Try rebooting the box and/or performing a <STRONG>New Install</STRONG></P> <P>&nbsp;</P> <P>See question <STRONG>Q21</STRONG> in my <STRONG><A href="https://annieuk.ddns.net/sky-faq#q21a" target="_blank" rel="noopener">Sky Plus F⋅A⋅Q</A></STRONG> for New Install</P> Tue, 28 Oct 2025 19:26:52 GMT Annie+UK 2025-10-28T19:26:52Z https://helpforum.sky.com/t5/Sky/Sky-not-working/m-p/5127265#M162601 <P>Our sky is not working it is saying that viewing card not authourised</P> Tue, 28 Oct 2025 19:16:28 GMT https://helpforum.sky.com/t5/Sky/Sky-not-working/m-p/5127265#M162601 Liz184 2025-10-28T19:16:28Z https://helpforum.sky.com/t5/Sky/Sky-not-working/m-p/5127274#M162604 <P>Try rebooting the box and/or performing a <STRONG>New Install</STRONG></P> <P>&nbsp;</P> <P>See question <STRONG>Q21</STRONG> in my <STRONG><A href="https://annieuk.ddns.net/sky-faq#q21a" target="_blank" rel="noopener">Sky Plus F⋅A⋅Q</A></STRONG> for New Install</P> Tue, 28 Oct 2025 19:26:52 GMT https://helpforum.sky.com/t5/Sky/Sky-not-working/m-p/5127274#M162604 Annie+UK 2025-10-28T19:26:52Z https://helpforum.sky.com/t5/Sky/Sky-not-working/m-p/5127330#M162609 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4519024">@Liz184</a>&nbsp;have you previously ordered Sky Q?</P> Tue, 28 Oct 2025 20:07:56 GMT https://helpforum.sky.com/t5/Sky/Sky-not-working/m-p/5127330#M162609 Mark39 2025-10-28T20:07:56Z https://helpforum.sky.com/t5/Sky/Sky-not-working/m-p/5141374#M163041 <P>My sky viewing card is saying it's&nbsp;</P> Fri, 14 Nov 2025 11:45:32 GMT https://helpforum.sky.com/t5/Sky/Sky-not-working/m-p/5141374#M163041 daisylily1 2025-11-14T11:45:32Z https://helpforum.sky.com/t5/Sky/Sky-not-working/m-p/5141397#M163042 <BLOCKQUOTE><HR /><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3736792">@daisylily1</a>&nbsp;wrote:<BR /> <P>My sky viewing card is saying it's&nbsp;</P> <HR /></BLOCKQUOTE> <P>? can you explain further?</P> Fri, 14 Nov 2025 12:01:02 GMT https://helpforum.sky.com/t5/Sky/Sky-not-working/m-p/5141397#M163042 Annie+UK 2025-11-14T12:01:02Z https://helpforum.sky.com/t5/Sky/Sky-not-working/m-p/5141507#M163044 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3736792">@daisylily1</a>&nbsp;</P> <BLOCKQUOTE><HR /><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3736792">@daisylily1</a>&nbsp;wrote:<BR /> <P>My sky viewing card is saying it's&nbsp;</P> <HR /></BLOCKQUOTE> <P>....unauthorised?</P> <P>&nbsp;</P> <P>See the replies to the same question by the original poster in this thread.</P> Fri, 14 Nov 2025 13:14:09 GMT https://helpforum.sky.com/t5/Sky/Sky-not-working/m-p/5141507#M163044 Mark39 2025-11-14T13:14:09Z