https://helpforum.sky.com/t5/Sky/Sky-not-working/m-p/5124336#M162497 <P>Error message when I'm trying to watch catch up&nbsp; says I don't have sky plus entitlement but my bill is paid!</P> Fri, 24 Oct 2025 20:21:26 GMT Lynsey411 2025-10-24T20:21:26Z https://helpforum.sky.com/t5/Sky/Sky-not-working/m-p/5124336#M162497 <P>Error message when I'm trying to watch catch up&nbsp; says I don't have sky plus entitlement but my bill is paid!</P> Fri, 24 Oct 2025 20:21:26 GMT https://helpforum.sky.com/t5/Sky/Sky-not-working/m-p/5124336#M162497 Lynsey411 2025-10-24T20:21:26Z https://helpforum.sky.com/t5/Sky/Sky-not-working/m-p/5124510#M162499 <P>Try rebooting your box</P> Sat, 25 Oct 2025 08:38:21 GMT https://helpforum.sky.com/t5/Sky/Sky-not-working/m-p/5124510#M162499 Annie+UK 2025-10-25T08:38:21Z https://helpforum.sky.com/t5/Sky/Sky-not-working/m-p/5124704#M162507 <P>Yeah I tried going through the help route through my sky box and it worked.&nbsp;</P><P>Thanks!</P> Sat, 25 Oct 2025 12:25:47 GMT https://helpforum.sky.com/t5/Sky/Sky-not-working/m-p/5124704#M162507 Lynsey411 2025-10-25T12:25:47Z