topic Satellite problem in Sky+

Satellite problem

Richard320 — Sat, 18 Oct 2025 17:30:15 GMT

There is no satellite signal through the router

Re: Satellite problem

Daniel0210 — Sat, 18 Oct 2025 17:34:03 GMT

The router / internet does not bring a satellite signal. Your dish does.

I'm afraid Sky no longer support Sky+ and Sky+HD set ups (where you've posted).

You'll need to employ a local satellite engineer at your own expense to check/realign/repair/replace the dish/LNB if that's the problem.

If you have Sky Protect cover through Domestic and General Insurance you can call them but a previous post on here stated they wouldn't send an engineer - but they did offer the customer £65 towards arranging one themselves.

The alternative is contacting Sky to upgrade to Sky Q or change to Glass / Stream.

Re: Satellite problem

Mark39 — Sat, 18 Oct 2025 17:37:34 GMT

Your broadband router has nothing to do with a satellite signal problem. If you're seeing a no satellite signal message from your Sky box, it's a dish problem as @Daniel0210 posted.