https://helpforum.sky.com/t5/Sky/Viewing-card-issue/m-p/5118964#M162329 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4509040">@CraigSmith001</a>&nbsp;try turning the box off at the plug then removing the Viewing Card and cleaning it with a clean, dry fluff-free cloth. After reinserting the Card wait for a few minutes before restarting your Sky box.</P> Sat, 18 Oct 2025 13:54:55 GMT Mark39 2025-10-18T13:54:55Z https://helpforum.sky.com/t5/Sky/Viewing-card-issue/m-p/5118795#M162322 <P>On screen message saying problem with viewing card</P> Sat, 18 Oct 2025 11:36:20 GMT https://helpforum.sky.com/t5/Sky/Viewing-card-issue/m-p/5118795#M162322 CraigSmith001 2025-10-18T11:36:20Z https://helpforum.sky.com/t5/Sky/Viewing-card-issue/m-p/5118801#M162323 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4509040">@CraigSmith001</a>&nbsp;</P> <P>Is this the same viewing card / Sky+ box combination that was being used 12 months ago?&nbsp;</P> Sat, 18 Oct 2025 11:42:30 GMT https://helpforum.sky.com/t5/Sky/Viewing-card-issue/m-p/5118801#M162323 Daniel0210 2025-10-18T11:42:30Z https://helpforum.sky.com/t5/Sky/Viewing-card-issue/m-p/5118964#M162329 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4509040">@CraigSmith001</a>&nbsp;try turning the box off at the plug then removing the Viewing Card and cleaning it with a clean, dry fluff-free cloth. After reinserting the Card wait for a few minutes before restarting your Sky box.</P> Sat, 18 Oct 2025 13:54:55 GMT https://helpforum.sky.com/t5/Sky/Viewing-card-issue/m-p/5118964#M162329 Mark39 2025-10-18T13:54:55Z