https://helpforum.sky.com/t5/Sky/Tv-not-working/m-p/5116342#M162305 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4506132">@Carol622</a>&nbsp;you've posted in the Sky+ forum, so I'm assuming you have a Sky+ box. If so, live channels are received via your satellite dish, not via broadband.</P> <P>&nbsp;</P> <P>What happens if you tune to channel 106? What error message do you see?</P> Wed, 15 Oct 2025 13:25:49 GMT Mark39 2025-10-15T13:25:49Z https://helpforum.sky.com/t5/Sky/Tv-not-working/m-p/5116338#M162304 <P>With Vodafone for internet there was an outage on Monday everything went off have just now got internet up and running but no tv keeps saying no internet connection but other devices are working&nbsp;</P> Wed, 15 Oct 2025 13:17:51 GMT https://helpforum.sky.com/t5/Sky/Tv-not-working/m-p/5116338#M162304 Carol622 2025-10-15T13:17:51Z https://helpforum.sky.com/t5/Sky/Tv-not-working/m-p/5116342#M162305 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4506132">@Carol622</a>&nbsp;you've posted in the Sky+ forum, so I'm assuming you have a Sky+ box. If so, live channels are received via your satellite dish, not via broadband.</P> <P>&nbsp;</P> <P>What happens if you tune to channel 106? What error message do you see?</P> Wed, 15 Oct 2025 13:25:49 GMT https://helpforum.sky.com/t5/Sky/Tv-not-working/m-p/5116342#M162305 Mark39 2025-10-15T13:25:49Z