topic Tv not working in Sky+

Tv not working

LisaRoberts — Mon, 06 Oct 2025 06:48:45 GMT

Message on screen saying that there is no internet connection.

this has been after an outage last week.
I have tried the settings button and reset but it's still not witkjng

I have also pressed the reset on the back of the router for 30 seconds

Re: Tv not working

GD1 — Mon, 06 Oct 2025 08:20:35 GMT

@LisaRoberts A no internet message woyukd not stop a Sky+HD box from working/showing live channels.

Do you have Sky+HD?

Re: Tv not working

Oddie2004 — Mon, 06 Oct 2025 09:49:10 GMT

Well I am getting cannot purchase this programme on Sky Sports and Movie channels and have a full subscription for both.This is happening intermittently.Have rebooted box

Re: Tv not working

Annie+UK — Mon, 06 Oct 2025 09:50:51 GMT

Try performing a New Install

See question Q21 in my Sky Plus F⋅A⋅Q for New Install