topic No shgnal in Sky+

No shgnal

Trevor79 — Sat, 04 Oct 2025 18:25:02 GMT

My box has no satellite signal have had some people cut trees down in front of my house and thing dish gas been knocked

Re: No shgnal

Trevor79 — Sat, 04 Oct 2025 18:27:13 GMT

No sjgnal

Re: No shgnal

nigea99 — Sat, 04 Oct 2025 18:52:06 GMT

@Trevor79 wrote:

My box has no satellite signal have had some people cut trees down in front of my house and thing dish gas been knocked

hi @Trevor79

SKY no longer support the SKY HD boxes hardware, dish & cabling, thus you will need to get a local Satellite Installer to look into this.

Re: No shgnal

Annie+UK — Sat, 04 Oct 2025 18:54:23 GMT

See question Q23 in my Sky Plus F⋅A⋅Q for No Satellite Signal

"No Satellite Signal" is an error generated by your Sky box, it has nothing to do with broadband (Internet connectivity) and usually indicates an issue with one or more of the following:

The Dish is misaligned (not all transponders are getting through, thus some channels may be affected and others not)

The Tuners in the sky box
The input sockets on the Sky box
The plugs on the cables
The cables themselves
The Sockets on the dishes LNB
The dishes LNB has gone faulty for the connections the box is using
You have plugged your Sky+ box into a dish that is only compatible with Sky Q

Please Note: Sky+ is now a legacy/obsolete service that Sky are replacing with their newer services: Sky Q (all issues will be fixed during a Sky Q install), Sky Glass and Sky Stream

You may have to call out a local satellite installer ( at your own expense ), unless you already have Sky Protect insurance, to check/fix your system, another option is to move to Sky Q, as during the move all issues will be resolved as part of the install, there is also the option of Sky Glass or Sky Stream, if you want to move away from satellite TV and use the Internet

Re: No shgnal

Trevor79 — Sun, 05 Oct 2025 20:39:41 GMT

Hi as the system is now obsolete I reluctantly getting sky Q to resolve things