https://helpforum.sky.com/t5/Sky/Viewing-card-is-not-authorised/m-p/5102239#M161976 <P>I'm getting this error</P><P>This viewing card is not authorised.&nbsp; If you have a new card please insert it now.&nbsp; For help go to skyviewinghelp.com</P><P>The URL doesn't work</P><P>&nbsp;</P><P>I did order SkyQ a few months ago and cancelled the order and still received a new viewing card which I was told to keep.&nbsp; I now can't find that card to see if it works</P> Tue, 30 Sep 2025 13:23:58 GMT GaryCG 2025-09-30T13:23:58Z https://helpforum.sky.com/t5/Sky/Viewing-card-is-not-authorised/m-p/5102239#M161976 <P>I'm getting this error</P><P>This viewing card is not authorised.&nbsp; If you have a new card please insert it now.&nbsp; For help go to skyviewinghelp.com</P><P>The URL doesn't work</P><P>&nbsp;</P><P>I did order SkyQ a few months ago and cancelled the order and still received a new viewing card which I was told to keep.&nbsp; I now can't find that card to see if it works</P> Tue, 30 Sep 2025 13:23:58 GMT https://helpforum.sky.com/t5/Sky/Viewing-card-is-not-authorised/m-p/5102239#M161976 GaryCG 2025-09-30T13:23:58Z https://helpforum.sky.com/t5/Sky/Viewing-card-is-not-authorised/m-p/5102242#M161977 <P>You will need to get a new card from Sky as the old one will have automatically been canceled when you placed the Q order</P> Tue, 30 Sep 2025 13:29:57 GMT https://helpforum.sky.com/t5/Sky/Viewing-card-is-not-authorised/m-p/5102242#M161977 Annie+UK 2025-09-30T13:29:57Z